Return Policy

1. Return Period

You have 7 days from the date of delivery to initiate a return. After 7 days, returns will not be accepted.

2. Eligibility Criteria

To be eligible for a return, the following conditions must be met:

• Product must be unused and in original condition
• Product must be in original packaging with all tags attached
• Damaged or defective products automatically qualify for return
• Wrong product delivered qualifies for return

3. How to Initiate a Return

To return a product, follow these steps:

• Contact us on WhatsApp at 0332 4046775
• Provide your order ID and reason for return
• Share photos of the product if damaged
• We will guide you through the return process

4. Refund Process

• Refund Timeline: Refunds are processed within 5-7 business days after we receive and inspect the returned product.
• Refund Method: Refunds are made through the original payment method.
• COD Orders: Refund via bank transfer (provide bank details)
• EasyPaisa Orders: Refund to the same EasyPaisa account

5. Exchange Policy

• If you received a wrong or damaged product, we will exchange it free of cost
• Exchange requests must be made within 7 days of delivery
• Contact us immediately on WhatsApp for exchange
• New product will be shipped after we receive the returned item

6. Non-Returnable Items

The following items cannot be returned:

• Personal care items (if seal is broken)
• Intimate apparel
• Gift cards
• Items marked as "Final Sale"

7. Need Help?

If you have any questions about returns, please contact us:

• WhatsApp: 0332 4046775
• Email: adnansdeals@gmail.com
• Support Hours: Monday to Saturday, 10 AM to 8 PM